We don't recommend buying a "Lifegear" brand product.
The "Lifegear" Company went out of business years ago in the USA. Lifegear Taiwan refuses to offer parts to thousands and thousands of previous "Lifegear" customers here in the USA. We've offered to buy parts from Lifegear Taiwan to service U.S. customers, but they refuse unless we purchase more containers of their products, which we refuse to do until "Lifegear" services their previous customers.
You should contact Lifegear Taiwan about leaving America without parts.
Our experience: They won't reply to your inquiry unless you show interest in buying a container of inversion tables ........... They do read their emails.
Their website is:
Click here for generic heel cushions, pivot arms & lifegear owners manuals.